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โทร. : +66 (0)-2327-9361 ถึง 63 อีเมล์ : info@touratech.co.th
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Customer Technical Support / After Sales Service

We are looking for a Customer Technical Support / After Sales Service

Responsibilities:

  • First-level support & advice to customer on technical issues in the service area
  • Acceptance of customer inquiries via telephone, fax and e-mail
  • Preparation of offers according to customer requests, create orders and invoices according to customer orders
  • Master data maintenance
  • Acceptance of returned goods by retail and wholesale customers
  • Tracking of complaints with quality management and production
  • Partly personal customer service at the store and at trade fairs

Qualifications:

  • Completed commercial or technical training, favored from the motorcycle industry
  • Experience in parts sales, customer service or in technical areas
  • Good knowledge of ERP systems and office programs
  • Affinity for the motorcycle industry and technical understanding, motorcycle license desirable
  • Support and advice to retail and wholesale customers with product questions and problems
  • Good knowledge of English in speech and writing

You should join us if you are a team player and have joy of contact with clients and advising customers. Customer satisfaction is of prime importance and you have above-average understanding of technical products from the motorcycle industry. We expect responsible and careful work, commitment and resilience, as well as an open and friendly nature and a high level of communication skills. A customer complaint is for you is a challenge that you convert into actively in a satisfied customer.

We offer an exciting role in a dynamic environment and a very central work in a successful company.

We look forward to your written application by post or by email. Please send your complete application documents stating your salary expectations and the start date to TOURATECH-THAILAND, Human Resources, 126 Moo 6 | Watsriwareenoi - Ladkrabang Road | Srisajorakhaeyai | Bangsaothong | samutprakarn 10540 | Thailand. or info@touratech.co.th

 
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Resume & Application
 
Apply : Human Resource Department Touratech - Thailand
126 Moo 6 | Watsriwareenoi - Ladkrabang Road | Srisajorakhaeyai | Bangsaothong | samutprakarn 10540 | Thailand.

Tel. : +66 (0)-2327-9361 to 63
Fax : +66 (0)-2327-9311
E-mail : hr@touratech.co.th
 
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